Swiss Quitline

Most smokers want to quit. Often, they don’t know the best way to go about it. The Quitlins is a telephone counselling service to help you find an easier way to kick the habit.

7/7 from 10:00 to 20:00 Monday through Sunday

0848 000 181

Calls cost 8c/minute from landlines, more from mobiles. When the line is busy you can make an
appointment with the customer service for a callback. Outside opening hours you can leave a message
and the Quitline will call you back. Callbacks are free of charge.


Request a call-back free of

Make an appointment


How it works and What you can get

  • Thousands of smokers have used the Quitline.
  • The counsellors are professionals when it comes to helping you quit
  • .The Quitline offers information and comprehensive counselling in several languages.
  • You can benefit from on-going counselling. The Quitline will call you at agreed times and provide you with long-term counselling.
  • All advice is tailored to the individual.
  • Counselling can be brief, or long-term with regularly scheduled call-backs.

Typically, the Quitline advises on the following types of questions:

  • Individual quit smoking action plans
  • Health related queries (including weight concerns, withdrawal symptoms, risk of disease, nicotine addiction)
  • Addresses of other smoking cessation specialists and/or support groups
  • How to access further information (including brochures and leaflets)
  • How to manage cravings
  • How to manage relapses

In a counselling session, we can discuss questions such as:

  • What are the means available to help you quit?
  • What are the best methods you could include in your day-to-day life?
  • Are you concerned about gaining weight?
  • In which situations do you reach for a cigarette?
  • How strong is your addiction?
  • How do you cope with difficult situations? How do you cope with cravings?
  • Have you had relapses in the past?
  • Do you suffer from withdrawal symptoms

Keep an exact record of your cigarette consumption